People Skills for Federal Project Managers

March 28, 2007

8:00 AM  Registration & Continental Breakfast

9:00 AM - 4:00 PM  Class

This One-Day Course Provides You with the Tools and Self-Awareness You Need to Manage Your Federal Contract Workforce for High Performance Ratings

Interpersonal skills (or lack of them) can make or break your company's performance on high-stakes Federal contracts, where high performance is expected.  Approximately 75% of all project management problems are people-related. Even the most technically efficient organizations perform poorly when their people don't get along or communicate well. 

People Skills for Federal Project Managers will identify, build, and enhance your people skills through a journey that begins with defining personal leadership, motivation, conflict, and relational skills. The course will then help you use these skills to relate to the people at all levels of the organization. Finally, you’ll learn how to use the skills to move your organization to new levels of excellence.

In this incisive one-day course, people skills expert Malcolm O. Munro has distilled the essential skills for successfully managing people on a Federal contract.

Participants will learn:

How to analyze interpersonal situations and decode the parties' perceptions, attitudes, values, abilities, and personality traits. (These skills provide a sound foundation for anyone who manages people.)

Type (Myers-Briggs), how it influences human behavior, and how managers can use knowledge of type to build more effective work teams. 

The attributes of effective leaders and managers.

The five default positions people (including yourself) take in a conflict situation, and how to move each position toward conflict resolution. 

Effective ways to use conflict to strengthen project performance while protecting your projects from its destructive elements.

Leadership strategies for managing people in rapidly changing personal and organizational environments.

Note: Register by March 20 so that you can take the Myers Briggs test and have scores available at class.  The widely-used Thomas-Killman Conflict Mode Instrument will be completed in class.


Audience:

The course is designed for business owners, project managers, HR professionals, contract administrators, and employees who want to know more about how to improve their organization through people.

Instructor: 

Instructor Malcolm O. Munro is the lead author of The People Skills Handbook: Strategies and Tools for Building a People-Friendly Organization.  He has worked with hundreds of managers involved in Federal work to strengthen their people skills.

Malcolm is President of ETP Consulting and a recognized expert instructor on maximizing team performance and leadership on Federal contracts. Malcolm holds a Bachelor of Science degree in Health Care Management from Southern Illinois University and a Master of Arts degree in Organizational Leadership from Chapman University.

Registration Fees: